1. When can I check-in?
Check in starts at 15:00hrs
2. When can I check-out?
Check out is till 11:00hrs.
3.What are the reception opening hours?
We are open 24/7.
4. Can I reserve a parking lot?
There are plenty of parking lots for free at Playitas Resort. There is no need to reserve a parking lot.
5. Is half or full board available?
Half board as well as full board is available.
6. Is it possible to upgrade to an all inclusive service?
No, as we do not offer an all inclusive service.
7. Can I bring my pet?
Sorry – pets are not allowed in the hotel.
8. Do you offer an airport transfer?
We do not offer a special airport transfer. However you have a few options to choose from. You can come by taxi which is around € 55. There is no need to book the taxi in advance as there is only one taxi company. You can come by car rental through www.cicar.com. They have an office at Playitas and you can request them to pick up the car at the airport and leave it at the hotel for you. A lot of our guests book transfers with Canary Shuttle. Services are around €10 per way.